Credit Card Security

Credit Card Security

Protecting the safety of your credit card information is important to us.

We use 256 bit High-grade Encryption Secure Sockets Layer (SSL) encryption technology to protect the security of your personal credit card information as it is transmitted to us.

How do I know my credit card information is secure?

To make sure you are accessing our secure server before you submit personal financial information, look at the lower right-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. Another way to verify that you are communicating via a secure SSL connection is to look at the URL in the address bar of your browser. If you have accessed a secure server, then first characters of the web site address, or URL, will begin with "https:".

If for any reason you are not comfortable ordering online, or cannot access our secure ordering pages, then please feel free to place your order with us by phone.

Address Verification System (AVS)

We use the Address Verification System (AVS) and Card Verification Number (CVV) to ensure that your credit card information is not being used fraudulently. Address Verification Service (AVS) checks to match the street number and zip code of the cardholder\'s address.

What is a CVV code?

CVV stands for Customer Verification Value, sometimes also referred to as CVC (Card Verification Code), or CID (Confidential Identifier Number). The CVV code is an additional 3- or 4-digit security number that is printed (not embossed) on a credit card.

How is security improved by using the CVV code?

The CVV code can only be found on the card itself and nowhere else, not even on associated credit card statements. This means that the person requesting the transaction must have (or have had) the card in their hands.

Requiring that a card transaction is validated with the CVV code provides good protection against fraudulent use of a card number that has been obtained without permission or that has simply been guessed. It protects you against other people trying to use your card number fraudulently. The CVV code is passed electronically (using encryption) and without visual inspection directly to the online processing gateway. Transaction failures caused by CVV validation errors are always investigated and, if appropriate, escalated to the credit card company.

Where is the CVV code to be found?

If you are using a Visa, MasterCard or Discover, please provide the 3-digit CVV (Customer Verification Value). This is the non-embossed number printed on the signature panel on the back of the card immediately following the Visa or MC card account number.
If your credit card is an American Express card please provide the 4-digit CID (Confidential Identifier Number). This is the 4 digit, non-embossed number printed above your account number on the face of your card.

Contact

Please contact us if you have any questions or problems, we will be pleased to assist you.
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