Shipping Information

Shipping options in your cart

Click "Add To Cart" then enter your State and Zip code to view estimated shipping rates. You don't need to create an account or login to view estimated shipping rates. Delivery is offered to the lower-48 continental United States.

All orders are packaged and shipped with the utmost care directly from our creamery in Elkmont, Alabama.

Order processing times

We ship orders on Monday through Thursday only. Please allow 2-3 business days for your order to be processed. Order processing may be delayed due to weather, product availability or other reasons.   

• Orders placed Monday through Wednesday typically ship in 2 or 3 business days.
• Orders placed after 12 pm EST on Thursday or on Friday ship the following Monday, if Saturday delivery is not chosen.
  

Saturday delivery

This service is available in limited areas for an additional fee of $25.

Perishables

Please note that perishable items are shipped NEXT DAY AIR (next business day) to ensure that your item arrives fresh. As needed, your order is packaged with ice packs to guarantee quality.

Delivery

We guarantee delivery only to the address you provide, so please double check your shipping address to include:

• correct street number (no PO Boxes)
• unit, suite or apartment number
• business name if applicable
• zip code
  

Signature required

On packages where a delivery signature is required, and no one is available to sign, delivery service deadlines are not guaranteed.

Specify future shipment date

If you would like to specify future shipping dates, you may choose a future date during check out or call us at 800.735.2238.

Problems?

If you have a problem when you receive your order, please call us right away or send an email so we can figure out together how to fix it. We cannot take back fresh cuts of cheese because you do not like them. But we promise we will do what we can to satisfy you!