shipping rates

Shipping Rates are Displayed in your Shopping Cart

Click "Add To Cart" then enter your State and Zip code to view estimated shipping rates - you don't need to create an account or login to view shipping rates. If you are logged in, the shipping rates are automatically displayed to your delivery address. Shipping rates are quoted for delivery to the 48 Continental United States only.

When you order products and gifts from Belle Chèvre, you can be assured we will ship your merchandise with the utmost care.  All items are shipped from our creamery here in Elkmont, Alabama. We strive to ship orders the same day they are placed, but in some instances, orders may require 2 business days to ship.  Please check the information below to review our shipping policies.

Perishables

Please note that all perishable items are automatically shipped NEXT DAY (next business day) to ensure your product arrives in the best condition. All products are carefully packaged to maintain optimum quality. As needed, your order will be packed with ice packs for shipment.

Delivery

We guarantee delivery only to the address you provide, so please double check your shipping address to include:

• correct street number (no PO Boxes)
• unit, suite or apartment number
• business name if applicable
• zip code
  

One omission or typographical error can cause your package to stop in its tracks and miss delivery deadlines. All delivery companies will charge extra for corrections. Shipments that you re-direct cannot be guaranteed to deliver on time and will incur extra charges.

Signature Required

On packages where a delivery signature is required, and no one is available to sign, delivery service deadlines are not guaranteed.

Shipping Times

In-stock items ordered before 3pm EST are usually shipped the same day. Delays may occur due to weather, availability or other circumstances.

• Under normal conditions, orders placed before 12pm EST Monday through Thursday will ship that day.
• Orders placed after 12pm EST Monday through Wednesday will ship the following day.
• Orders placed after 12 pm EST on Friday will ship the following Monday as we are unable to ship during the weekend. Also, please note that Saturday and Sunday are not counted in the transit times listed on our site.
• Orders containing perishables, placed after 12 pm EST Thursday will ship on Monday if a Saturday delivery is not chosen.
  

Saturday Delivery

This service is available in limited areas for an additional fee of $25.

Specify Future Shipment Date

If you would like to specify future shipping dates, you may choose a future date during check out or call us at 800.735.2238.

Problems

If you have a problem when you receive your order, please call us right away or send an email so we can figure out together how to fix it. We cannot take back fresh cuts of cheese because you do not like them. But we promise we will do what we can to satisfy you!